OUR COMMITMENT TO ONLINE PRIVACY
The Phoenix IDA is committed to maintaining the privacy of the personal information you share with us over the Phoenixida.com website (the “Site”). We value the trust and confidence you have placed in us, and to ensure that we live up to your trust, we have defined the procedures we will use to protect your information.
As part of the normal operation of our services, we collect and, in some cases, may disclose information about you. We have created the following Privacy Policy to let you know what information we collect when you visit our website, why we collect it, and how it is used. This Privacy Policy applies to all information that you provide to the Phoenix IDA (“us,” “we,” or “our”) and that we maintain electronically, whether you provide the information through our website located at www.phoenixida.com. Additionally, this Privacy Policy applies to any personal information (defined below) obtained from your use of the Site. This Privacy Policy does not apply to any information that you may provide to third parties; for example, other sites linked to this Site. You should contact such third parties directly to determine their respective privacy policies.
SPECIAL NOTE ABOUT CHILDREN
We do not currently market to, or create special areas for use by, children. Accordingly, we do not knowingly collect age identifying information, nor do we knowingly collect any personal information from children under the age of 13 years. However, we hereby advise all visitors to our Site under the age of 13 not to disclose or provide any personal information on our website. In the event that we discover that a child under the age of 13 has provided personal information to us, in accordance with the Children’s Online Privacy Protection Act (please see the Federal Trade Commission’s website at www.ftc.gov/kidsprivacy for more information about this Act), we will delete the child’s personal information from our files to the extent technologically possible. This Site is targeted primarily for use by adults, meaning persons twenty-one (21) years of age and older. If you are under the age of 21, we ask that you not provide any personal information to us.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND WHY?
We do not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personally identifiable information may be gathered in connection with requests for information and/or application forms or comments entered through the Site. Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to “opt out” of receiving information about us and/or any third parties. Further, notwithstanding any opt out of promotional information by the user, we reserve the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected.
WHAT GENERAL INFORMATION DO WE COLLECT FROM YOU AND WHY?
“General Information” is information about you or your activities on our Site that do not identify you personally. When you use the internet, your web browser or software may communicate certain information to the host website you visit. This information may include the unique number assigned to your server or internet connection, the capabilities and features of your computer, your geographic location, the number of times you visit a particular website, and your movement and interaction within that website on each visit. We collect the same information on our Site. We use this general information to generate general aggregate statistics about visitors to our Site.
HOW WE USE YOUR INFORMATION
The personal information we collect is used to (i) respond to your inquiries, (ii) provide customer services and resolve any complaints, (iii) improve the Site and service and resolve any technical problems, (iv) communicate with you concerning the services offered on the Site, (v) cross-reference with other Personal Information that we have acquired about you, or may acquire about you, through other sources, (vi) create aggregate data, and (vii) comply with any applicable laws and regulations. We may provide your Personal Information to government officials and agencies as required by law, and partners as part of business operations, transaction processing, and marketing efforts, as identified below. For purposes of this Privacy Policy, “Partner” shall mean any person or entity with whom we enter into any kind of business transaction who is under an obligation to us to use reasonable care to keep your personal information confidential.
DISCLOSURE OF INFORMATION WE COLLECT
Except as provided in this Privacy Policy, we will not sell, trade, or disclose to third parties who are not partners any Personal Information obtained by us or from our Partners about you through this Site without your consent. We may disclose personal information (i) that we in good faith believe is necessary or appropriate to cooperate in investigations of fraud, intellectual property infringements or other activity that is illegal or may expose us or you to legal liability; (ii) when required by law or to comply with a court order, subpoena, search warrant or other legal process, or by other reasonable request from law enforcement; (iii) to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your personal information); (iv) to protect and defend us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and Partners, in connection with any legal action, claim or dispute; (v) to prevent imminent physical harm; (vi) to share aggregated statistical or demographic data with our affiliates, business Partners or for public relations (this aggregated information is not tied to personal information); and (vii) to provide data, including personal information about you, with our affiliates, subsidiaries and Partners to assist us in managing a database of customer information, distributing e-mails, direct marketing and data collection, and other services designed to assist us in maximizing our business potential. We may disclose general aggregate statistics derived from general information with our Partners or third parties who are not Partners. In the event we merge or are acquired by another company, the successor company will have access to your personal information in order to continue to provide services, but would continue to be bound by this Privacy Policy unless and until it is amended as described in the subsection labeled “Changes to this Privacy Policy” below.
HOW WE PROTECT INFORMATION WE COLLECT
We employ a variety of security measures to protect the data that you submit to the Site. These measures include a combination of policy, physical and electronic measures that are intended to reduce the risk of unauthorized access to this data.
HOW LONG WE KEEP USER INFORMATION
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it.
Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Please note that we have greater control over recently collected data than over archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
CHANGES TO THIS PRIVACY POLICY
By using this Site, you agree to this Privacy Policy. We reserve the right to change, modify or amend this Privacy Policy at any time. When this Privacy Policy is changed, modified or amended, the revised Privacy Policy will be posted on this Site. Any revised Privacy Policy will only apply prospectively to personal information collected or modified after the effective date of the revised policy. It is your responsibility to periodically check and review our Privacy Policy for changes.
IF YOU HAVE A PRIVACY QUESTION
If you have a privacy question about this Site, you may call us at (602) 534-9655, email us at llee@phoenixida.com, or write to us at:
Privacy Policy Inquiries
Phoenix IDA
251 West Washington Street, 9th Floor
Phoenix, AZ 85003
DATE LAST MODIFIED: May 7, 2013
